Our Reviews

The service was great. I really appreciated the rides,too, as I only have 1 vehicle. Everyone was friendly and helpful.

I am always pleased with the service at Silveira. I have total confidence in them.

Service department specifically - David is great!

Great dealership and service department been long time customer always been treated Great!

No issues

I prefer to drive from Rohnert Park to Sonoma for the excellent service I receive there. Most importantly, I actually trust your service department. They are always up front and honest about what is or isn’t going on with my vehicle. I will continue to bring my car there. Thank you for the fantastic service!

It went exceptionally well

Paul Peloso was fabulous in dealing with!

I purchased a new 2025 Chevy Equinox EV on August 7th, 2025 from Silveira Chevrolet. Tom Butler was my salesperson. Tom was very helpful in making sure I received all of the rebates that were available. Tom also took all the time that I needed to put the deal together. Conner Silveira was also very helpful also. A few days after I was home I went to charge my new Chevy Equinox EV and found out I did not have all the components of the charger. I called Silveira Chevrolet and talked to the Service Manager Aaron Larkin about the missing charger components. The Service Manager Aaron Larkin had someone drive 106 miles one way to deliver a hole new charger in the case. At this time I am very satisfied with Silveira Chevrolet.

My Service Advisor, David is always very helpful in getting me in and out and back on the road. Listens, understands keeping the customer happy. He is awesome!

Completed the work on time didn’t have a long wait very efficient

Fast, professional service. Great communication both as to setting up the appointment and as to the explanation of the repair needed.

Sales manager lied to me when I asked before purchasing extended warranty, contract- is everything covered? "Yes, it is." Apparently not the battery, which was still under warranty. Did they leave the battery that belongs to me in my car? Of course not. They will take it and get the core refund. Also, someone broke the only key that I had for the car. It worked fine when I dropped it off. If I didn't have to use this dealership, I wouldn't. I don't trust anything that they say. Last time, SF Giants caps on my tires were stolen while in their possession.

My service was great but I wasn't provided a written estimate before the service and the cost was greater than what was listed on the website.

Easy to make appointment by phone for smog check for my corvette. The vehicle was taken in upon arrival, promised in 45 minutes and delivered in about 40 minutes. Service staff was polite and competent.

Always very welcoming and in providing service as requested.

Service and Staff are all great, personable and helpful.

Somehow my appointment got lost for the evaluation of my truck. Fortunately, David came through and not only shoe horned the evaluation but got the transmission fixed the same day! Thanks David and technician. Am not happy that GM is not paying for a repair on a transmission with only 13,900 miles under a service bulletin. Not right.

Always a pleasure dealing with the service dept at Silvera Chevrolet. Fair and honest, no trying to sell you on something you do not need.

Friendly staff and

Everyone was very helpful in locating the vehicle that I wanted and providing information that I needed to know.

Friendly, listened to concerns and provide good service.

Process was decent overall but I was put off by the $211 charge to test my battery. I was getting a notice that my battery may need service so I asked to have it tested. I understand you need to charge for services and time but $211 seemed a bit high considering what a new battery cost. I have been using you for service for my truck but will most likely look elsewhere in the future. I am sure I can find quality service at better rates.

I had an excellent experience at Silveira Chevrolet. From the moment I stepped in, the staff were welcoming and truly attentive to my needs. They took time to explain my options clearly, helped me feel confident in my decision, and treated me with respect throughout the process. The checkout and delivery went smoothly, and I left feeling like I was in good hands. I’m very happy with the service and would highly recommend Silveira Chevrolet to anyone looking for a trustworthy dealership.

A little slow, taking care of my documentation, but their customer service skills were excellent. Aaron Was empathetic and understanding my sense of urgency.

Working with Alexis Gallagher was such a pleasure! She was so helpful and communication was seamless. She made the process of getting my new car fun and easy. I’m so thrilled with my new Traverse. It’s the best car I’ve ever had!

I had an appointment to have my GMC at the Sonoma California service center for the grill recall I took the truck in at 9:30. The staff knew I was waiting for it. They said it would be about 2 1/2 to 3 hours, I returned because it had been three hours and my truck had not even been serviced yet. They didn’t notify me update me or anything so we had a left and scheduled for December 19 which Evan one of the Service gentlemen promised that he would have it in first thing in the morning to get it done. I arrived at 8:20 to check in the vehicle and they didn’t start service until 915 when I got an email stating that they submitted a ticket at that time they knew I was waiting for the vehicle which again they said 2 1/2 to 3 hours I called in at 10:45 to check on my vehicle and they said it would be another 45 minutes so I waited in the Lobby waiting room for another hour and 10 minutes and a no update. I walked out to the service area desk and spoke to Evan, which then told me it was another 40 minutes at this time. I have been waiting for my vehicle for 4 1/2 hours I let him know of the situation and how frustrating it was because I wasn’t receiving any updates from them and I had to be somewhere at 1:20 which was an hour away. He then threw up his hands and frustration and said well you can’t drive it. It’s not drivable, I asked for a rental and he stated there was no rentals and then I continued in saying this is the second time they have failed me with no communication whatsoever. I’ve had to call in. I’ve had to walk in and they’ve known I’ve been sitting around waiting for my vehicle. He then yelled at one of the female receptionist there to get me a vehicle so I had left at 12:20. I went to my appointment and got home at 2 o’clock at that time. I still hadn’t received a phone call about my vehicle being ready when they had said 40 minutes. I then receive a phone call at 2:15 saying my vehicle is ready. I just wanted to state that the communication with the service department is horrible. They’ve never given me updates. They knew I was waiting around for the vehicle and the time was horrible. This is two days two separate days that this has happened. The frustration is so bad that I do not want to return to the Sonoma California dealership for my repairs, I did notify Evan Supervisor, and he then responded to me very rudely as my wife was standing in there. She overheard him speaking about me to other coworkers, which is very unprofessional.

Great!

Service is good as usual. Not happy being charged a credit card fee and let the service rep know. The fee is not allowed to be charged that way in California.

Great service. In and out in a very timely fashion.

Always a pleasure to have our cars serviced at Silveira.

This is our third purchase and the staff is excellent. They went above and beyond to help us.

I trust all that you do. Your help arranging us to pick up our car when the service department was closed was very appreciated.

I had a great experience Cole Koches, Sales Manager Connor Silveira and Finance Manager Preston Lindner. Everyone was very professional, personable and made the whole experience great. I've dealt with numerous Chevy dealers in Sonoma County and by far, Silveira is top of the list. If you're in the market for a Chevy, I would highly recommend visiting Silveira in Sonoma.

Service department was polite and professional and quick to complete my service

Preston and Mike were extremely helpful and thorough. They went through everything with a fine tooth comb to make sure I was taken care of. Highly recommend

Both the Healdsburg store and the Chevy stores are amazing!!! Silveira's is the only place I would buy a vehicle.

It was awesome